Housing Benefit

Landlords' Rights of Appeal

Landlords' rights of appeal are limited to areas directly involving them and the Council. This would be where the Council is seeking to recover an overpayment of Housing Benefit from a landlord or we have refused to pay you Housing Benefit payments rather than your tenant.

To appeal a landlord is bound by the same rules as a claimant.

The appeal:

• must be in writing
• must give reasons for the appeal
• must be made within one calendar month of the date of notification to the landlord.

A landlord has no rights of appeal relating to a claimants benefit award.

Who To Appeal To

All correspondence should be sent to:

Revenues and Benefits Services

Carlisle City Council

Civic Centre

Carlisle

CA3 8QG

Where to get Advice

The Benefits reception in the Customer Contact Centre at the Civic Centre is open for enquiries:

• 9am - 5pm Monday - Thursday
• 9am - 4pm Friday

Or you can contact us on:

E-mail: hben@carlisle.gov.uk

Tel: (01228) 817201 Typetalk: 18001 01228 817000

Fax: (01228) 817266