How we pay benefit to you

Housing Benefit

When you fill in the claim form, we will ask you how you want us to pay Housing Benefit. If you are getting Housing Benefit we can pay benefit direct to you or we can pay this to your landlord if:

  • You ask us to pay this way
  • Your landlord tells us that you owe rent that is more than 8 weeks in arrears
  • Your landlord is receiving money from the Department for Work and Pensions to pay off rent arrears
  • We think it is in the best interest of the claimant

Benefit is paid to your landlord every 4 weeks in arrears.

Benefit is paid to you every 2 weeks in arrears.

Council Tax Benefit

Council Tax Benefit is paid direct to your Council Tax account. Once the benefit is paid you will receive a new bill, which shows the amount of benefit you have been awarded and if there is a balance outstanding for you to pay.

Related Links