Payments

You can make payments to Carlisle City Council in the following ways:-

• Direct Debit
• Internet payments
• By visiting a Post Office
• By post
• By phone
• Visiting the Civic Centre

Monthly Payment by Direct Debit

For Council Tax

• Direct Debit Mandate
• Council Tax 01228 817200

For Business Rates please phone.

• Business Rates 01228 817234

Internet Payments

This is a 24 hour, seven day per week automated payment system. You can use it to pay for the following services:-

• Council Tax
• Business Rates
• On Street and Off Street Parking Penalty Charge Notices (Not Eden Parking Notices)
• Debtors
• Overpayments

The authority accepts payment over the Internet by VISA, Mastercard, Switch/Maestro and VISA Delta

Pay online now using our secure server

Payment Office & Opening Times

Payment by Cash/Cheque/Postal Order/Debit or Credit Card

The authority accepts payment over the counter by VISA, Mastercard, Switch/Maestro and VISA Delta

Customer Contact Centre

Civic Centre

Rickergate

Carlisle

CA3 8QG

Monday to Thursday - 9.00am to 5.00pm

Friday - 9.00am to 4.00pm

Payment by Post

Payment by Cheque/Postal Order

Please remember to include your bill or invoice.

Send your remittance to:-

Revenues and Benefits Services

Civic Centre

Rickergate

Carlisle

CA3 8QG

Payment at a Post Office

Council Tax payers can pay at a Post Office free of charge by ringing 01228 817237 and obtaining a swipecard.

Telephone Payment by Debit & Credit Card

There is a 24 hour, seven day per week automated telephone payment system. Please ring 01228 817486 to pay for the following services:-

• Council Tax
• Business Rates
• On Street and Off Street Parking Penalty Charge Notices (Not Eden Parking Notices)
• Debtors

If you would prefer to speak to a member of staff to make your payment please ring 01228 817237 (during office hours) to pay for the following services:-

• Council Tax
• Business Rates
• On Street and Off Street Parking Penalty Charge Notices (Not Eden Parking Notices)
• Debtors
• Overpayments
• Some Licences e.g. Dog Breeding, Animal Boarding and Zoos
• Dog Fouling Notices

The authority accepts payment over the telephone by VISA, Mastercard, Switch/Maestro and VISA Delta.