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Contact Information

01228 817200

Carlisle City Council,
Civic Centre,
Carlisle,
Cumbria,
CA3 8QG

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You are here: Home Page » Advice and benefits » Emergencies » Emergency Helplines

Only use 999 if there is:

Many helpline numbers are listed below.

Service	Office Hours	Out of Hours
Emergency Helpline No.	01228 817000	01228 817000
Dangerous Structures	01228 817000	01228 817000
Refuse Collection (flood damage / freezer contents etc.)	01228 817200	01228 817000
Street Cleansing	01228 817200	0845 609 6609
Homelessness	01228 817000	01228 511061

Provider	Office Hours	Out of Hours
Riverside Housing Association	0800 169 3245	0800 169 3245
Impact Housing	03448 736290	03448 736290
Two Castles Housing Association	01228 547463	01228 547463

Service	Office Hours	Out of Hours
Sand Bags	01228 606060	0845 609 6609
Trees (dangerous or fallen, not privately owned)	01228 606060	0845 609 6609
Blocked Drains and Gulleys	01228 606060	0845 609 6609
Street and Footway Lights	0845 6096609	0845 6096609
Social Services	01228 606060	01228 526690
Road Flooding	0845 6096609	0845 6096609

Service	Office Hours	Out of Hours
Electricity North West - loss of electricity supply, downed power lines and pylons	0800 1954141	0800 1954141
Transco - gas leaks etc	0800 111999	0800 111999
United Utilities - Water, blocked public drains	0845 7462200	0845 7462200

Service	Office Hours	Out of Hours
Cuedoc (now called "Cumbria Health On Call" or "CHOC")	Contact own GP Surgery	01228 401999
NHS Direct	0845 4647	0845 4647
Age Concern Carlisle & Eden	01768 863618
Cumberland Infirmary	01228 523444	01228 523444