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School - complaints procedure

Complaining

If the school can’t deal with your complaint, or you’re not satisfied with the way it is handled, you may want to take it up with Cumbria County Council.

Cumbria County Council have a procedure to deal with complaints. You need to put your complaint in writing. To find out more about your local authority’s complaints procedure, follow one of the links below and enter your postcode.

Cumbria County Council provide a School Complaints Procedure as part of their Children's Services.

 

External Links

Where Carlisle City Council cannot offer the information required directly we will usually link the visitor to a site than can. Whilst we endeavour to ensure that linked sites are accurate and reliable we cannot accept any liability for the accuracy or content of these sites. A link listing should not be taken as endorsement of any kind and the Council does not necessarily endorse the views expressed within the linked site. We have no control over the servers delivering linked pages and therefore cannot guarantee availability.

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