Customer Contact Centre

Customer Contact CentreThe Civic Centre's Customer Contact Centre is the first point of contact for residents enquiring, face to face, by telephone or via e-mail, about Carlisle City Council services.
 
People can make payments including council tax and car parking fines and it also provides information about:
  • Council Tax enquiries
  • Concessionary fares
  • Customer Contact CentreDustbin emptying
  • Litter and street cleaning
  • Refuse and special waste collection
  • Street lighting
  • Job vacancies
  • Planning applications
  • Councillor details

The Customer Contact Centre opening hours

Customer Contact CentreMonday to Thursday 9am to 5pm.
 
Friday 9am to 4pm.
 
Telephone number 01228 817200.