Data Protection

Obtaining Information

You have a right under the Data Protection Act 1998 to obtain a copy of information held about you by Carlisle City Council. This information can be in electronic format and/or manual records* forming part of a 'relevant filing system'.

(*subject to the provisions in the Act governing transitional relief).

If you wish to obtain your own information from Carlisle City Council you can download and print the forms (see below). These forms should be printed, completed and sent to the address as detailed below. To receive a copy of the form through the post, please contact the Council's Information Officer :-

Telephone: 01228 817258

Fax: 01228 817260

E-mail: information@carlisle.gov.uk

Information Officer

Carlisle City Council

Civic Centre

Rickergate

Carlisle

CA3 8QG

It is important that we obtain a sufficient amount of information from you to enable us to locate the data and records that you require. Consequently, we would request that you fill in a Subject Access Request Form or in PDF Format , which you are asked to complete as fully as possible. Alternatively, you can complete our Online form.

We are entitled to charge a fee for this service, which is currently set at £10.00.

To ensure that you are identified as the data subject, we require that you provide proof of identification with your request. You will need to attend the City Council Offices for this proof to be examined and verified by the Information Officer or another Officer. Alternatively you can send photocopies of the documents with your completed form.

Once we have received your completed form and payment we will send an acknowledgement. We are legally required to send you a copy of the information requested within 40 days, however every effort will be made to provide it as quickly as possible. We will only release the information requested after we have your proof of identification.

If we can be of assistance with the completion of the form or you require any further information please contact the Information Officer at the above address.