Freedom of Information Act 2000

One of the aims of the Freedom of Information Act (FOIA) is that public authorities should be clear and proactive about the information they make available to the public. The Act is intended to encourage organisations to make more information available to the public and to develop a greater culture of transparency and openness.

Information already requested

Please see downloadable documents below for a list of requests received for each calendar year since the Act came into force.

Requests for information

The Freedom of Information Act came into full force on 1 January 2005 when applicants were able to exercise their full right to request access to any information Carlisle City Council holds. Held means information recorded in any format. 

If you have searched the Publication Scheme and can not find what you are looking for, you can make a written request for the information.

If you require information about yourself held by Carlisle City Council, this is dealt with under the Data Protection Act 1998.

Re-use of information

On 1 July 2005 the Re-use of Public Sector Information Regulations 2005 came into force. This provides a framework for decisions by the council on requests from people to apply to re-use information held by the council.

"Re-use" means using the information for a purpose other than the purpose for which the document was originally produced. This could include a commercial purpose. See the related links section below to find out how the council deals with requests to re-use information.

Access rights

Anyone is able to make a request for information, although the request must be in a permanent form.  The council has developed a downloadable information request form (see downloads section) to assist you with your request. You may also use our online version of this form, (see related links).

The Act gives applicants two related rights:

  • The right to be told whether the information exists
  • The right to receive the information (and where possible, in the manner requested, ie as a copy or summary, or the applicant may ask to inspect a record)

Carlisle City Council will have to respond to requests within 20 working days and we may charge a fee calculated according to Fees Regulations. If a fee is required it must be paid in advance and if the fee is not paid within three months then the request for information will lapse.

Any person who makes a request to the council for information must be informed whether the council holds that information and, subject to a number of exemptions, should be supplied with that information. In cases where information is covered by an exemption, the council is required to consider if the public interest in maintaining the exemption in question outweighs the public interest in disclosure. The information available will be fully retrospective.

Publication Scheme

Central to the Act, Section 19(2) sets out the requirements for a publication scheme. A publication scheme must specify

  • the classes of information the City Council publishes or intends to publish;
  • the manner in which they will be published;
  • whether the information is available free of charge or on payment of a fee.

Section 19(3) states that "in adopting or reviewing a publication scheme, a public authority shall have regard to the public interest in allowing public access to information held by the authority and in the publication of reasons for decisions made by the public authority".

Carlisle City Council has developed a publication scheme, which has been approved by the Information Commissioner. These web pages will be reviewed from time to time, and any updated versions will be available here. They follow the guidance outlined by the Information Commissioner in the national model publication scheme (see related links).

Refused access to council information?

Carlisle City Council aims to provide its customers with the information they request. However, sometimes the information will be withheld if it is deemed to be exempt under the FOI Act to protect confidential or other information where disclosure may not be in the public interest.

How do I appeal about the council's refusal to disclose?

We will try to resolve your complaint about the council's decision to withhold information informally, especially appeals that information which should have been provided and was not provided. However, if you are still dissatisfied you have the right to request an internal review. The internal review will be carried out by an officer with no previous involvement with your request.

If, after the internal review, you are still not satisfied, you may wish to request an independent review from the Information Commissioner's Office (ICO). Requests for a review by the ICO should be made in writing directly to:

The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Tel: 01625 545 700

(It should be noted the ICO would, under normal circumstances, only review a decision if the council's internal review procedures have been exhausted)

Your comments and feedback

We welcome comments and suggestions on how we can improve the scheme, as it is important that the scheme meets your needs.

Your comments on the following questions would help us to develop the scheme and make us more open in how we work.

  1. Did you use the Publication Scheme to try and find some specific information or were you browsing?
  2. If you were looking for some specific information/document, did the scheme help you find it?
  3. If you were just browsing, was there anything of any interest?
  4. Were the introduction and the aims clear and easy to understand?
  5. Do you have any comments about the structure and navigation of the categories of information?
  6. Would any further indexing/cross referencing be helpful?
  7. Are there any other areas of our work that you would like us to include in the scheme?
  8. Do you have any comments about the publication scheme?

Please send your feedback to the email or address below.

For more information please contact:

The Council's Corporate Information Officer

Telephone: 01228 817165

E-mail: information@carlisle.gov.uk

Corporate Information Officer
Carlisle City Council
Civic Centre
Rickergate
Carlisle
CA3 8QG


Electronic forms

Electronic forms can be completed and submitted online, with no paper involved, which is not only our preferred method; it's kinder to the environment as well.

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Contact us

 01228 817000

Carlisle City Council
Civic Centre, Carlisle, Cumbria,
CA3 8QG