Performance Management

We want to provide the best possible services to our residents so we need to monitor our performance to see how good they really are.

One of the ways we monitor how we perform is through the use of national performance indicators. The government requires all councils to collect data on areas such as waste, planning, benefits and housing.

We regularly compare our performance against all other district councils. Over the past four years we have demonstrated a continuous improvement. A significant proportion of our indicators are performing in the top 25% or above average compared to others

Want to know more?

For further information please contact one of the following members of the Policy and Performance Team:

E-mail : Policy@carlisle.gov.uk

Telephone : 01228 817165

People, Policy and Performance

Policy and Performance Team

Carlisle City Council

Civic Centre

Carlisle

CA3 8QG