Bulky Household Waste Collections

Carlisle City Council currently works in partnership with Impact Housing Association to collect bulky household items that people no longer want.

Impact Housing Association

If you are disposing of one of the items listed below, and it still works and you do not mind donating it to charity then contact Impact Housing on this number 01228 633655. They will arange to come and collect it for free from your property. Alternately you can visit them at Centre 47,47 Nelson Street, Carlisle.

Electrical Items

• White goods (i.e. washing machines and tumble driers)
• Fridges and freezers
• Cookers (only electrical not gas)

Soft Furnishings

All soft furnishings must comply with 1988 Fire Safety Regulations, if you do not know how to check your items then contact Impact Housing to find out how you can.

• Sofas
• Armchairs
• Beds
• Upholstered headboards

What Happens to Your Donated Items

The furniture and electrical items are primarily made available at low cost with a small delivery charge to low income/disadvantaged people. So not only can you donate, but you may find furniture that you may need at a very affordable price. Visit Impact housing at Centre 47, 47 Nelson Street, Carlisle, or contact them on 01228 633655 to find out what they have to offer.

Carlisle City Council Special Collections

The Council also operates a bulky waste collection service. Bulky household waste such as three piece suites, fridges, freezers, carpets and beds that cannot be re-used are collected free of charge from domestic properties but must be pre-booked as a "Special Collection".

This is because such bulky items will not fit into the refuse vehicle and have to be separately collected and does not include garden waste, builder’s rubble or fixtures and fittings.

Please use the following contact details to arrange a special collection.

Arranging for a collection

Please contact Customer Services

• Address: Civic Centre, Rickergate, Carlisle, CA3 8QG
• Telephone: 01228 817200
• Email: customerservices@carlisle.gov.uk

The service can also collect household fixtures such as bathroom or kitchen units, doors, fireplaces, garden fences etc, however there is a charge for this service, which is based on the type of material to be collected and how long it will take to collect it.

All items must be pre-booked and paid for through the Council before collection is arranged. You can make payment;

• By post: enclosing a cheque (made payable to ‘City of Carlisle’) for the required amount stating your name, address, postcode and details of item/s being collected
• In person at Reception, Waste Services, Bousteads Grassing, Rome Street, Carlisle, CA2 5LG
• Notification of the collection day will be given when the item or items are booked on for collection.
• Receipt of payment will be given straight away if the payment is made in person at Bousteads Grassing, or if the payment is submitted via post a receipt will be posted to you.

Alternatively should you wish to dispose of the items yourself free of charge they may be taken to the Household Waste Recycling Centre at Rome Street.

Clinical waste from domestic properties is also collected free of charge.