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Contact Information

01228 817200

recycling@carlisle.gov.uk

Carlisle City Council,
Civic Centre,
Carlisle,
Cumbria,
CA3 8QG

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Rubbish collections

Refuse and recycling calendars

Enter your postcode to find and download your refuse or recycling calendars (provided in Adobe PDF format)

(e.g. CA3 8QG)

Grey bin collections (fortnightly collection)

Bank Holiday collections for refuse and recycling services will take place a day later than your usual collection.

These are highlighted on your refuse collection calendar which can be downloaded using the form above. We will only collect rubbish that is inside your grey bin. If you are struggling with your waste or you don't have a refuse bin, please contact us using the telephone number or email address provided under the menu on the left. Please look after your refuse bin. Mark your house name or number on it if possible. Only place it out for the night before it is due to be emptied (or prefably by 7am on the collection day) and take it back in promptly after collection.

We provide two sizes of bin;

240 litre - Height: 1.10m, Width: 0.60m, Depth: 0.75m
140 litre - Height: 1.7m, Width: 0.48m, Depth: 0.55m

The following charges now apply for replacement refuse wheeled bins (please note the bins will still remain our property).

· £30 for a standard 240 litre grey refuse bin; or

· £20 for a smaller 140 litre grey refuse bin.

The charge for an additional green garden waste bin is £30. There remains no charge for a replacement garden waste bin or replacement or additional Greenboxes or Greenbags (for plastics and cardboard).

Please make sure that you look after your bin by taking it back soon after it has been emptied, marking your house name or number on it and only placing it out for collection by 7am on the day of collection (or no sooner than the night before it is due to be emptied).

Purple sacks (weekly collection)

These are delivered to households free of charge (usually once a month). Please only place two purple sacks out each week before 7am (or no sooner than the night before collection). To find out which day we collect your purple sacks each week, type your postcode into the box above.

We do not collect rubbish placed in black sacks.

Missed Bins

If we have missed your refuse bin, purple sacks, garden waste bin, green box, plastic and card sacks, or euro bin, please either contact us on 01228 817200 as soon as you realise it has been missed. If you don't realise until after the collectors have left your area, you may report the missed bin via our contact form or by email.

Electronic forms

Electronic forms can be completed and submitted online, with no paper involved, which is not only our preferred method; it's kinder to the environment as well.