Carlisle City Council's Privacy Policy

Carlisle City Council respects the privacy of all site visitors and subsequently complies with all statutory data protection provisions applicable to England and Wales. The information you provide will be used by us to make improvements to Carlisle City Council services. Information communicated via the Internet could be detected by third parties and any information you send to us is at your own risk.

This privacy policy only covers the Website at www.carlisle.gov.uk links within this site to other websites are not covered by this policy.

Where visitors may submit information via forms etc, in doing so they are deemed to have consented to the collection, processing and storage of that information.

Information submitted will be stored by the webmaster as an e-mail message and used to process any requests, it will be retained for a reasonable period. Where a business transaction is then enacted commercial records may be retained for up to seven years.

The processing of information collected via this site is not registered under the Data Protection Act, however the principles of fair processing will be applied and should you have any concern regarding collection, processing, storage or disclosure of information submitted via this Website please contact the Council.

As any Website is potentially available in many countries it is possible that information submitted to this site will be transmitted via servers and networks that are outside the UK.

In submitting information to this site the act of clicking on the submit button is taken as explicit consent to use of the information as described in this statement.

Since no authentication of visitors is provided on this site the Council cannot be held responsible for any acts of impersonation and will assume all information submitted is genuine unless there is reason to doubt its authenticity. Should you suspect that a false entry has been made using your identity please advise the Council and appropriate corrective action will be considered.

Cookies

Below is a list of cookies set by this website, including its subdomains, and what each is used for:

www.carlisle.gov.uk

Name

Provider

Purpose

Expires

__utma

Google Analytics

This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred.

2 years

__utmb

Google Analytics

This cookie records the time of arrival to the a page.

30 minutes

__utmc

Google Analytics

This cookie records the time of exit from the website.

At end of session

__utmz

Google Analytics

This cookie keeps track of where the visitor came from, what search engine was used, what link was clicked on, what keyword was used, and where in the world the website was accessed from.

6 months

is_returning

Crazy Egg

Heatmap analytics. This gives us a visual representation of how a page is used based upon where users click.

5 years

CarlisleMapsWebLicence

Carlisle City Council

Records whether or not the visitor has agreed to the web mapping licence agreement.

1 month

ASPSESSIONIDQSQCARBC

Ovaltech (3rd party cookie)

This is a session cookie used for the functionality of the 'Benefits Calculator' within the 'Benefits' section of this website.

At end of Session

cc_cookie_accept Carlisle City Council This is the cookie that remembers if a visitor has accepted the cookie statement. 1 year

mapping.carlisle.gov.uk

Name

Provider

Purpose

Expires

atMyCouncil

Astun iShare

This is a cookie used to provide the mapping functionality on this website.

1 month

astun

Astun iShare

This is a cookie used to provide the mapping functionality on this website.

1 month

ASP.NET_SessionId

Astun iShare

This is a cookie used to provide the mapping functionality on this website.

At end of session

astun:mapSource

Astun iShare

This is a cookie used to provide the mapping functionality on this website.

1 year

astun:mapView

Astun iShare

This is a cookie used to provide the mapping functionality on this website.

1 year

astun:baseMap

Astun iShare

This is a cookie used to provide the mapping functionality on this website.

1 year

atLocation

Astun iShare

This is a cookie used to provide the mapping functionality on this website.

1 month

astun:previousLocation

Astun iShare

This is a cookie used to provide the mapping functionality on this website.

1 Year

astun:currentLocation

Astun iShare

This is a cookie used to provide the mapping functionality on this website.

1 month

astun:vLyrs_ish_Carlisle_AllMaps

Astun iShare

This is a cookie used to provide the mapping functionality on this website.

1 year

astun:lyrs_ish_Carlisle_AllMaps

Astun iShare

This is a cookie used to provide the mapping functionality on this website.

1 year

astun:layerPanelOpenGroups

Astun iShare

This is a cookie used to provide the mapping functionality on this website.

1 year

jQuery-ui-panelsCollapseStatus

Astun iShare

This is a cookie used to provide the mapping functionality on this website.

1 week

panelsaccordionstatus

Astun iShare

This is a cookie used to provide the mapping functionality on this website.

10 months

epay.carlisle.gov.uk

Name

Provider

Purpose

Expires

ASPSESSIONIDSSSBABCB

Civica

This is a session cookie used by the payment system on this website.

At end of session

planning.carlisle.gov.uk

Name

Provider

Purpose

Expires

Style

Acolnet

This is a cookie used by the planning system on this website.

1 year

cmis.carlisle.gov.uk

Name

Provider

Purpose

Expires

.ASPXANONYMOUS

CMIS

This is a cookie used by the decision management system used on this website.

1 month

ASP.NET_SessionId

CMIS

This is a session cookie used by the decision management system used on this website.

At end of session

DateInputMode CMIS

This is a cookie used by the decision management system used on this website.

100 years
Language CMIS

This is a session cookie used by the decision management system used on this website.

 

How to stop cookies from being set

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when a new cookie is received and how to disable cookies altogether.

To find out more about cookies, including how to control and delete them, visit http://www.allaboutcookies.org/.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.


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Contact us

 01228 817000

Carlisle City Council
Civic Centre, Carlisle, Cumbria,
CA3 8QG